Privacy Policy

This Privacy Policy describes how Alpha Thermal Limited ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, contact us, or engage with our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, postal address, and other information you provide when contacting us or requesting a quote.
• Usage Information: Information about how you use our website, including IP address, browser type, device information, pages visited, and time spent on our website.
• Communications: Records of your communications with us, including emails, phone calls, and other correspondence.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and improving our services
• Responding to your inquiries and requests
• Sending you relevant information about our services, promotions, and news (if you've opted in)
• Analyzing website usage to enhance user experience
• Complying with legal obligations
• Preventing fraud and protecting our rights

Information Sharing

We may share your information with:

• Service Providers: Third-party companies that help us provide our services (e.g., website hosting, email delivery, customer support)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You can control cookies through your browser settings, but disabling certain cookies may limit your ability to use some features of our website.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Objection to certain processing
• Data portability
• Withdrawal of consent

To exercise these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, so we cannot guarantee the security of information transmitted to our website.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have it removed.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Alpha Thermal Limited
Unit 7, Trinity Trading Estate
Sittingbourne, Kent, ME10 2PG
Email: [email protected]
Phone: +44 (0) 1795 123 456

Last Updated: April 8, 2024